The Looking Glass: Why we do what we do

May’s weekly Twitter threads, in one handy e-mail

Julie Zhuo
3 min readMay 27, 2021


Hi there!

Here in California, the cherries are crimson sweet, Disneyland is making magic for families once more, and I’ve gotten to reunite with a few friends and tell them in person how much I’ve missed them.

Over the past month, our team has been growing in size, which has me thinking about recruiting, early product development, and why we do what we do.

What should be next in my topic queue? I’d love to hear from you.

The Designer’s Underrated Superpower

Comfort with ambiguity + trust in the process = critical for innovation

Twitter avatar for @joulee

Julie Zhuo @joulee

Designers have many superpowers, but one underrated one is that the work of design leads one to become more comfortable with uncertainty. How does this impact the product development process? Thread 👇

4:25 AM ∙ May 6, 2021






Julie Zhuo

Building Sundial ( Former Product Design VP @ FB. Author of The Making of a Manager. Find me @joulee. I love people, nuance, and systems.